ChatterBox live chat is designed specifically to help RWS customers convert more leads, drive higher revenue and deliver greater customer satisfaction.
Why do you need a website chat solution?
Customers are increasingly shopping and buying online. Online chat has become a critical tool to connect customers with retailers when and where they want.
Capture, Convert, & Grow
Online chat enables retailers to efficiently capture and convert more sales leads resulting in profitable sales growth.
Deliver Greater Customer Satisfaction
Online chat enables retailers to deliver improved customer service for warranty claims, repair requests, order and delivery status, etc., resulting in improved customer satisfaction.
Connect When & Where You Want
Online chat creates more capacity for retailers by allowing staff to efficiently connect with customers when and where they want.
What is ChatterBox?
Convert Shoppers into Customers
We have launched a web-based chat solution for the retailers we serve that utilizes video, web, and text message chats to engage customers digitally. The solution will allow retailer's sales staff to capture new customer leads through the store's website, as well as, assist existing customers with delivery, warranty, repair and other service-related matters.