Welcome to the website of Retailer Web Services located at: www.retailerwebservices.com (hereinafter "We", "Us", "Our"). We thank You (any visitor to Our website and hereinafter "You" or "Your") for visiting Our website and considering Our products and services.
Non-Personal Information When You use Our website, Our servers may automatically collect certain Non-Personal Information such as: Your IP address, Your operating system, or Your browser.
Personal Information Collected (PII) The Personal Information We collect and store is the information that You voluntarily disclose to Us for the functionality of Our site upon registration or ordering, including but not limited to; any information that identifies, relates to, describes, or is capable of being associated with a particular individual.
Whether or not You submit the following information to Us, “Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
This personal information includes, but is not limited to, the following if it identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or household:
Storage and Security of Personal Information
Data Protection Officer We have designated a Data Protection Officer (DPO) for Us who has the duty to: Ensure by contract that third parties to whom the company transfers personal information will adequately protect the information and use it only for specified lawful purposes; protect Your personal data using appropriate security measures; notify authorities of personal data breaches; obtain appropriate consents for processing data; keep records detailing data processing; train privacy personnel and employees. Please feel free to contact Our Data Protection Officer by email to firstname.lastname@example.org.
Information Storage We store Your Personal Information on Our computers, and We believe We have reasonable security measures in place including administrative, technical and physical safeguards that are appropriate for the size and complexity of Our business to protect Your Personally Identifiable Information including encryption of any personally identifying information. However, We cannot guarantee that Our security measures will prevent Our computers from being accessed without authorization and Your Personal Information stored on them stolen, deleted or changed. We assume no responsibility for such unauthorized actions.
You hereby agree that We may store Your data on Our servers located within the U.S. or anywhere in the cloud.
Disposal of Customer Records
How We Use Your Information
Dissemination of Individual Information
Do Not Track Requests
Special Information for Nevada Residents
Under the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (“CCPA”), a consumer, a California employee and Our service providers and contractors (Hereinafter “You” or “Your”) have various rights with regard to personal information relating to You that is held by Us, including the right to request Us to delete any Personally Identifiable Information about You collected by Us, and requires Us to comply with a verifiable request by You to that effect, unless it is necessary for Us or Our service providers to maintain Your personal information in order to carry out specified acts.
Your Personally Identifiable Information (PII) is described above. Further, the CCPA defines certain “Sensitive Personal Information” which means:
Your Personally Identifiable Information is being collected when required for the functionality of Our website; as well as for the purpose of fulfilling Your order and processing Your payment. Shipping and payment processing may be provided by a third-party service provider or contractor to whom We will provide Your data for this purpose.
You have the right to request that We disclose to You the categories and specific pieces of personal information We have collected about You. If We receive a verifiable request from You to access Your personal information, We will acknowledge your request within 10 days and We shall promptly take steps to disclose and deliver them to You, free of charge within 45 days (with a 45 day extension under certain conditions.) The information may be delivered by mail or electronically.
Further, You have the right to request that We delete or correct Your personal information and any information we have shared with a third-party service provider or contractor with certain exceptions like the need to complete a transaction. This information shall cover the 12-month period preceding Our receipt of the verifiable consumer request and shall be made in writing and delivered through Your account with Us if You maintain an account with Us, or by mail or electronically at Your option if You do not maintain an account. We are not obligated to provide the information requested by You more than twice in a 12-month period. We will not discriminate against You because You exercised any of Your rights under the CCPA, including, but not limited to, by:
However, nothing in CCPA prohibits Us from charging You a different price or rate, or from providing a different level or quality of goods or services to You, if that difference is reasonably related to the value provided to You by Your data. We may offer financial incentives, including payments to You as compensation, for the collection of personal information, the sale of personal information, or the deletion of personal information. We may also offer a different price, rate, level, or quality of goods or services to You if that price or difference is directly related to the value provided to You by Your data. We may offer financial incentives to You only if You give Us prior opt-in consent which clearly describes the material terms of the financial incentive program, and which may be revoked by You at any time.
|If We receive a verifiable request from a consumer to delete the consumer’s personal information pursuant to subdivision (a) of this section We shall delete Your personal information from Our records, notify any service providers or contractors to delete Your personal information from Our records, and notify all third parties to whom We have sold or shared such personal information to delete Your personal information, unless this proves impossible or involves disproportionate effort.
|We may maintain a confidential record of deletion requests solely for the purpose of preventing the Your personal information who has submitted a deletion request from being sold, for compliance with laws, or for other purposes solely to the extent permissible under this title.
|Our service providers or contractors shall cooperate with Us in responding to a verifiable request from You, and at Our direction, shall delete, or enable Us to delete, and shall notify any of Our service providers or contractors to delete, personal information about You collected, used, processed, or retained by the service provider or the contractor.
|You shall have the right to request Us to correct inaccurate personal information about You and request that We correct such inaccurate personal information taking into account the nature of the personal information and the purposes of the processing of the personal information. Further, We shall not be required to comply with Your request to delete the Your personal information if it is reasonably necessary for Us to maintain the Your personal information in order to complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide goods or services requested by You, or reasonably anticipated by You within the context of a Our ongoing business relationship with You, or otherwise perform a contract between You and Us.
We do not offer financial incentives associated with our collection, use, or disclosure of your personal information. You shall have the right to request that if We sell or share Your personal information, or if We disclose it for a business purpose, that We inform You of:
|The categories of personal information that We collected about You.
|The categories of personal information that We sold or shared about You and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared.
|The categories of personal information that the business disclosed about You for a business purpose and the categories of persons to whom it was disclosed for a business purpose.
You have the right to opt-out of any sale of Your information. We do not sell or share your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law as well as other descriptions of actions you may take. Similarly, we do not offer financial incentives associated with our collection, use, or disclosure of your personal information.
If in the future, We do begin to sell or share Your PII there will be an opt-out button on Our home page entitled “For California Residents: Do Not Sell or share My Personal Information."
The obligations imposed on Us by the CCPA shall not restrict Our ability to:
|Comply with federal, state, or local laws or comply with a court order or subpoena to provide information.
|Comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities. Law enforcement agencies, including police and sheriff’s departments, may direct a business pursuant to a law enforcement agency- approved investigation with an active case number not to delete a consumer’s personal information, and upon receipt of that direction, a business shall not delete the personal information for 90 days in order to allow the law enforcement agency to obtain a court-issued subpoena, order, or warrant to obtain a consumer’s personal information. For good cause and only to the extent necessary for investigatory purposes, a law enforcement agency may direct a business not to delete the consumer’s personal information for additional 90-day periods. A business that has received direction from a law enforcement agency not to delete the personal information of a consumer who has requested deletion of the consumer’s personal information shall not use the consumer’s personal information for any purpose other than retaining it to produce to law enforcement in response to a court- issued subpoena, order, or warrant unless the consumer’s deletion request is subject to an exemption from deletion under this title.
|Cooperate with law enforcement agencies concerning conduct or activity that the business, service provider or contractor, or third party reasonably and in good faith believes may violate federal, state, or local law.
|Cooperate with a government agency request for emergency access to a consumer’s personal information if a natural person is at risk or danger of death or serious physical injury provided that:
|Exercise or defend legal claims.
|Collect, use, retain, sell, share, or disclose consumers’ personal information that is deidentified or aggregate consumer information.
|Collect, sell, or share a consumer’s personal information if every aspect of that commercial conduct takes place wholly outside of California. For purposes of this title, commercial conduct takes place wholly outside of California if the business collected that information while the consumer was outside of California, no part of the sale of the consumer’s personal information occurred in California, and no personal information collected while the consumer was in California is sold. This paragraph shall not prohibit a business from storing, including on a device, personal information about a consumer when the consumer is in California and then collecting that personal information when the consumer and stored personal information is outside of California.
Not for use by Residents of the European Union