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WebFronts™ News & Press

Level 4 WebFronts® ‘Hot Prospect’ Notification System Features De-Anonymization Technology, Converts Online Shoppers

Published by On Point Communications | April 2018

RentDirect’s Record-Breaking Meeting and Trade Show

Published by aPRO | March. 1st, 2018

Retailer Web Services Announces Investment from Nationwide Marketing Group, Launch of Digital Advertising Platform

Published by Sierra Creative Group | Feb. 24, 2018

Retailer Web Services Announces Investment Partnership; New Digital Ad Platform

Published by Sleep Retailer | February 2018

Nationwide Invests in Industry Leading Digital Platform
and Announces New President at PRIMETIME

Published by Furniture World News | February 26, 2018

Nationwide invests in Retailer Web Services, names Hickman president

Published by Furniture Today Staff | February 26, 2018

Independent Retailers Score their Share of Ecommerce Business this Holiday Season

Published by Furniture Today | December 15, 2017

New "Price Quotes" Feature in RetailDeck® Helps Drive In-Store Sales for Independent Retailers

Published by Retailer Web Services | November 20, 2017

Retailer Web Services Cheers Success Of New “Socrates” Platform

Published by Sleep Retailer News | November 7, 2017

Also appeared in Twice Magazine | October 25, 2017

Signs of a Successful Online Shopping Cart

Published by Sleep Retailer News | October 25, 2017

Meet ‘Socrates’: WebFronts® New Design Platform for Independent Retailers is Full Screen, Responsive and Feature Rich

Published by Retailer Web Services | October 24, 2017

10 Features Your Online Cart Needs to Succeed

Published by Total Retail | October 23, 2017

Retailer Web Services: Patron To Independent Retailers, Provider Of Digital Marketing Solutions

Published by Insights Success | October 2017

Retailer Web Services Updates Webfronts Web Design Platform

Published by BedTimes Magazine | October 2017

Retailer Web Services Unwraps Next Gen WebFronts Platform At MEGA’s Fall Convention

Published by Sleep Retailer | August 30, 2017

RWS Reports Success With Automated Promotions Pilot Program

Published by Furniture World | June 20, 2017

Customized Furniture Promos Generate Retail Web Traffic

Published by Home Furnishings | June 2017

Reaching For The Stars

Published by Retail Observer | June 2017

Abandoned Carts Shouldn't Mean Abandoned Hope

Published by TotalRetail | June 2017

Bevy of Digital Promotions Across Memorial Day Boosts Online Shopping to Independent Durable Goods Retailers’ Websites

Published by On Point Communications | June 12th, 2017

New WebFronts® Feature Alert: Compare Across Multiple Pages

Pushlished By Retailer Web Services May | 2017

Dozens of improvements and additions are released every two weeks but we’d like to highlight a recent one making WebFronts even more convenient and helpful to your prospects: Compare Across Multiple Pages.

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Omnichannel Promotions Pilot Proves another Digital Tool in the Arsenal for Independent Furniture Retailers

Published by Furniture Today | May 31st, 2017

5 Steps to a Smarter Online Pricing Strategy

Published by Total Retail | May 2017

Top Tech honorees for 2017 named for Phoenix Business Journal's annual awards

Published in Phoenix Business Journal | May 2017

Executive Insight: 5 Steps to a Smarter Online Pricing Strategy - How to balance sell-through and margin

Published in Twice | April 2017

Reaching For The Stars: Don’t Sit Back And Wait For Rave Reviews

Published in Sleep Retailer | April 2017

RWS Publishes Digital Marketing Playbook For Indie Retailers

Published in TWICE | April 6, 2017

‘RE:MARKET’ Debuts at MEGA’s National Spring Convention

Published in Furniture World Magazine | April 2017

Digital Marketing Guidebook Makes Debut at Mega Group Meeting

Published in Home Furnishings Business | March 2017

‘RE:MARKET’ Debuts at MEGA’s National Spring Convention

Published by Multiple Sources | March 2017

Retailer Web Services: Leveling the Playing Field in Retail

Published by Brian Jackson in CIOReview | March 2017

A Retailer's Guide to the New Consumer Purchase Process

Published in The Retail Observer | February 2017

Bringing your business into the future, Part 2

Published by Bath & Kitchen Pro | January 2017

Tips for Getting Started, Marketing Like a CMO, Improving Productivity of Remote Workers and Other Thing Entrepreneurs Need to Know

Published by SmallBizDaily | January 2017

Four Tech Tips to Help Retailers Save Time

Published by Sleep Retailer | January 2017

‘Black November’ Serves up Highest Mobile Website Traffic in ’16 And Doubles the Sales for Independent Retailers

Published by Furniture World | December 2016

Retailer Web Services Releases Big Numbers for "Black November"

Published by Sleep Retailer | December 2016

8 Tips for Independent Retailers to Maximize Digital Marketing This Holiday Season

Published by Total Retail | December 2016

‘Black November’ Serves up Highest Mobile Website Traffic in ’16 And Doubles the Sales for Independent Retailers

Published by On Point Communications | December 2016

Managing Your Reputation in 2017

Published by Furniture World Magazine | November 2016

Entrepreneur Journeys -
One Million by One Million Blog

Published by One Million by One Million | November 2016

Bootstrapping Using Services: James Kane, CEO of RWS (Part 1)

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How To Get Your Piece Of The Black Friday Pie

Published by TWICE | November 2016

8 Holiday Tips For Independent Dealers

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Retailer Web Services Encourages Retailers to Maximize Digital Efforts

Published by Sleep Retailer | October 2016

The year's most exciting promotional period will fill almost the entire month of November as Black Friday, Small Business Saturday and Cyber Monday converge.

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Retailer Web Services launching holiday deals on major mattress and appliance brands

Published by Sleep Savvy | October 2016

Deals on Home Appliances and Mattresses are Aplenty

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Hosting Guests this Holiday Season?
Deals on Home Appliances and Mattresses are Aplenty

Published by On Point Communications | October 2016

Retailer Web Services to launch more than 4,000 deals on major mattress
and appliance brands on Nov. 2

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Retailer Web Services To Launch More Than 4,000 Deals

Published by Furniture World Magazine | October 23, 2016

Retailer Web Services (RWS) recently announced that they will deploy more than 4,000 turnkey omni-channel promotions on their retailer customers’ websites, beginning Nov. 2.

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8 Tips For Independent Retailers To Maximize Digital Marketing This Holiday Season

Published by Furniture World Magazine | October 23, 2016

The year’s most exciting promotional period has extended to fill almost the entire month of November as Black Friday, Small Business Saturday and Cyber Monday converge

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Retailer Web Services to launch more than 4,000 deals on major mattress and appliance brands on Nov. 2

Published by Furniture Today | October 19, 2016

Independent retailers across the country are bracing for the "triple threat" frenzy of holiday shopping known as Black Friday, Small Business Saturday and Cyber Monday.

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Mega Group conference highlights mattress sales

Published by Bed Times | October 2016

Mega Group USA concluded its fall convention Aug. 24 in Nashville, Tennessee, by introducing its membership to a number of bedding exclusives, as well as new reputation-management software.

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Mega Helps Retailers Manage Digital Footprint With New Tool

Published by The Retail Observer | October 2016

WebFronts Review, an online reputation management solution, allows MEGA retailers to easily aggregate and respond to customer reviews from sites like Yelp, Google and Facebook.

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Digital Consumers Mean Business

Published by Furniture Today | September 2016

Attendees at the Casual Market Chicago last week had an opportunity to gain insights on today’s digital consumer that impact their business both on and offline.

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RWS Kicks Off NECO University Classes On Reputation Management

Published by Furniture World Magazine | September 2016

Retailer Web Services (RWS) reports that it has kicked off its first of five educational seminars on reputation management at the NECO Alliance show at Foxwoods Resort Casino, which runs through Sept. 20.

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A Web Game Changer

Published by HGO Merchandiser | August 2016

On April 1, Retailer Web Services released WebFronts Level 4, billed as the first industry-specific marketing automation software.

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Embrace Your Digital Shadow

Published by Twice | August 2016

We are constantly affecting how others perceive us; this has been true for generations. However, for retailers today, what’s changed is the tremendous — and wildly convenient — power other people have in influencing and shaping public opinion about you and your business.

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Mega Group Wraps Up Fall Show

Published by Twice | August 2016

Mega Group USA, the 1,700-member buying organization for independent furniture, bedding, appliance and CE dealers, has ended a four-day run at Nashville’s Music City Center, where dealers and vendors convened for its annual fall convention.

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RWS Launches WebFronts Review Software for Independent Durable Goods Retailers

Published by Sleep Retailer | August 2016

Retailer Web Services (RWS) recently announced at the MEGA Group USA Fall National Convention the launch of WebFronts Review, online reputation management software developed exclusively for independent durable goods retailers.

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WebFronts Review unveiled at the MEGA Group USA convention

RWS Announces Reputation Management Software for Independent Durable Goods Retailers
Unveiled at the MEGA Group USA convention, WebFronts® Review™ is based on industry best practices and consumer insights.

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A Primer On Reputation Management In The Digital Age

Published by Furniture World Magazine | August 2016

In today’s digital age, the lines between perception and reality have become blurred. During every day and with every interaction, we are constantly affecting how others perceive us; this has been true for generations.

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Scottsdale-based brother-sister team helps small retailers navigate world of e-commerce

Published by The Arizona Republic | August 2016

The Scottsdale company serves more than 2,000 sellers of appliances, electronics, furniture, plumbing, hardware, and lawn and garden products across the United States and Canada.

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A Primer on Reputation Management in the Digital Age

Published by Sleep Retailer | July 2016

In today’s digital age, the lines between perception and reality have become blurred. During every day and with every interaction, we are constantly affecting how others perceive us; this has been true for generations.

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Erik Qualman

July 2016

Qualman to take the stage, sign copies of Pulitzer Prize nominated book at MEGA’s national convention in August

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Talking tech

Published by SleepSavvyMagazine.com | June 2016

From web-based sales tools to texting apps to video chat services, new offerings help retailers capture consumers’ attention and get them to buy

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Retailer Web Services Hosted Over 2,700 Digital Promotions For Memorial Day

Published by Furniture World | June 2016

Featured brands included GE, Electrolux, Frigidaire, KitchenAid and Tempur-Sealy.

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Mega Group dealers hit it big online

Published by TWICE Magazine | June 2016

Sears Highest, Home Depot Lowest, In Memorial Day Appliance Pricing

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The Results Are In

June 2016

WebFronts™ Level 4 Levels the Playing Field for Independent Retailers this Summer

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Business Book Talk -- Jennie Gilbert – A Treasure Trove of Useful Data Driven Advice

Published by Business Book Talk | May 2016

Listen to the podcast with Jennie Gilbert, talking about the book RE:THiNK.

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Furniture Today -- RWS Aids Dealers with Digital Memorial Day Promotions

Published by Furniture Today | May 2016

Digital marketing provider creates turnkey, omnichannel options.

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Sleep Retailer -- RWS Helps Mattress Retailers Launch Online Deals for Memorial Day

Published by Sleep Retailer | May 2016

RWS will help facilitate more than 2,000 digital promotions and deals.

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Retailer Web Services Announces More than 2,000 Deals On Independent Retailers’ Websites this Memorial Day

May 2016

In the Market for a New Appliance or Mattress?
Retailer Web Services Announces More than 2,000 Deals On Independent Retailers’ Websites this Memorial Day

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EContent -- Retailer Web Services Launches Level 4!

Published by EContent | April 2016

Retailer Web Services (RWS) announced the release of WebFronts Level 4,
the latest version of RWS's proprietary digital marketing software developed exclusively for independent durable goods retailers.

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The Retail Observer -- Book Review: RE:THiNK - Take heart, independent retailers--winning customers in the digital age just got easier

Published by The Retail Observer | April 2016

Our book, "RE:THINK" was featured in "The Retail Observer!"
Check out the artical on page 14 of the April 2016 edition of The Retail Observer.

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Retail Brand Survey: Surprising results about furniture retailers in smaller markets -- Furniture World

Mar./Apr. 2016

If you, as an independent retailer think that most of your prospective customers know your business, think again! This recent survey tells a different story.
This is the first of a two-part series on the results of a nationwide survey to understand today’s U.S. consumer—specifically, the shopping behaviors and purchasing patterns for durable home goods such as furniture. The results were surprising. Preconceived notions of what consumers want were shattered, particularly for independent retailers as they grapple to compete against larger national and regional chains in today’s digital age.

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Technology as Equalizer -- Greater Phoenix In Business

Mar. 2016

Mega-retailers maintain websites with information on their extensive inventory, and keep that information up to date with new products and changes in product pricing and availability.
It’s a data base that smaller retailers, even with a more limited or niche-focused inventory, do not generally have the manpower to create and maintain. Brother and sister entrepreneurs James Kane Jr. and Jennie Gilbert founded Retailer Web Services to help even that playing field.

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How's Biz? - Scottsdale Airpark News

Mar. 2016

How is business going relative to last year?
Jennie Gilbert answers quesions in the March 2016 Issue of Scottsdale Airpark News.

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Retailer Web Services named to top e-commerce solution provider list -- Scottsdale Airpark News

Feb. 2016

Retailer Web Services was selected to CIOReview’s top e-commerce solution providers list for its expertise in providing high performing and effective web solutions.
According to CIOReview, the positioning is based on a thorough evaluation of RWS’s specialties of creating smart and innovative technologies to overcome the hurdles independent retailers face competing against mega-retailers online.

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Retailer Web Services among ‘Most Promising’ for 2016 -- AZ Big Media

Feb. 2016

Retailer Web Services (RWS) was selected to CIOReview’s top E-Commerce Solution Providers list for its expertise in providing exceptionally high performing and effective web solutions.
The annual list showcases the 20 Most Promising E-Commerce Solution Providers of 2016. According to CIOReview, the positioning is based on a thorough evaluation of RWS’s specialties of creating smart and innovative technologies to overcome the hurdles independent retailers face competing against mega-retailers online.

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CIOReview Names Retailer Web Services to ‘20 Most Promising E-Commerce Solution Providers 2016’

Jan. 2016

2016—Retailer Web Services (RWS) was selected to CIOReview’s top E-Commerce Solution Providers list.
For its expertise in providing exceptionally high performing and effective web solutions.

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New Book Helps Level the Playing Field for Small Retailers -- Sleep Retailer

Jan. 2016

With the explosion of online shopping, a steady rise in mobile traffic to retail sites and the advent of social media, independent retailers are up against big-box competitors like never before.
RE:THiNK: 11 surprising things you should do now to win retail customers in the digital age (Retailer Web Services, 2015) by Jennie Gilbert and James Kane Jr., provides practical, actionable advice grounded in the way consumers shop for durable goods today.

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3 Books Small Business Owners Should Read -- Small Business Forum

Jan. 2016

There is so much small business owners need to know to operate at peak performance.
Luckily we live in the Information Age with plentiful resources. To help you sift through some of the data, every week we’re going to look at three books small business owners should read and the lessons you can learn from reading them.

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RE:THiNK - A book by Retailer Web Services

Dec. 2015

RE:THiNK Shares Practical Advice, Challenges Assumptions for Independent Retailers to Win Customers in the Digital Age
New book reveals consumer shopping habits, provides 11 tactics to compete with big-box competition

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Say "Yes!" To Local E-Commerce

Nov. 2015

Many local independent retailers assume that e-commerce is not for them.
Maybe you think it's too complicated, too expensive or too risky. Or that e-commerce means you have to sell and ship to people everywhere in the country or the world.

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The Industry's Most Secure Websites Just got MORE SECURE

Nov. 2015

How do I know if my web provider is following best practices and protecting me and my customers?
You know you have to take measures inside your store to protect customers' credit card information. But what happens when someone else handles that sensitive information...like your website provider?

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S...E... What? Evaluating the Behavior of Consumers on Your Website

June. 2015

Wondering How You're Doing?
Beginning your quest to improve your store's SEO with a thorough understanding of how it's doing today allows you to direct your resources where they count the most and to realistically evaluate the effectiveness of whatever strategy you ultimately decide to employ.

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S...E... What? Evaluating Your Current SEO Performance

June. 2015

Search Engine Optimization (SEO)
Let's quickly review, Search Engine Optimization (SEO) is the process of trying to get the best visibility (highest ranking) in search engine's organic (aka natural) search results. Remember, there is no "how-to" guide for SEO; it is very purposefully kept mysterious.

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S...E...What? SEO versus SEM

May. 2015

Search Engine Marketing (SEM)
Search Engine Marketing (SEM) is the process of increasing visibility in SERPs (Search Engine Result Pages) through engaging Search Engines in paid advertising. Money is paid by the advertising website to search engine to secure placement in the Paid SERP Listing.

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Full Text Search: The Forgotten Hero

May. 2015

Full Text What?
You've all used it before, you may just not have known what it's called. Full Text Search is the magic that happens when a site offers you results after you type what you are looking for into a handy search bar.

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Have You Ever Thought... "I don't have enough time to keep my website updated with all the changes vendors make!"

May. 2015

SPOILER ALERT... We have you covered!
As manufacturers re-brand and update the look and style of their product line logos, they can convey that change to just one party (RWS) and we make that change happen across our entire network of mutual customers' websites automatically.

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Google Changes Their Search Algorithm to Favor Mobile Friendly Sites – Are You Ready?

Apr. 2015

Google announced they'll be making a significant change to their search algorithm beginning April 21st, 2015. This update aims to favor mobile friendly sites, and penalize those that are not, in Google search results.

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Cart When You Want It... A Quote Request When You Don't!

Apr. 2015

Have You Ever Wondered...If Your Store Could Sell Online? A lot of our customers have admitted to wondering about this in the past, but they often fear it is far too complicated, or expensive, to try.

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S...E...What? Know the Lingo.

Mar. 2015

There's an acronym for everything search engine related. We know that people come into your store all the time attempting to sell you various search engine related services.

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RWS knows your business and your customers.

Mar. 2015

In 2014, we conducted the largest and most focused end consumer research study in the industries of furniture, mattress, consumer electronics and appliances. We surveyed 1,768 consumers to learn how they decide where they'll buy the next big item for their home.

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We Know Ashley Furniture®

Feb. 2015

RWS and the Great Ashley Furniture Integration, Part 1. Wouldn't it be great if your website could automatically include every Ashley Furniture® product you're authorized to sell, without you having to lift a finger?

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Are You Mobile?

Feb. 2015

Mobile devices have become an ingrained part of our everyday life and have found their way into just about every activity of the day. This means many parts of and even the complete pathway to purchase is being executed on mobile devices.

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Achieving Distinction - The RWS Difference

Feb. 2015

Have you ever thought about what makes a company different? Cheap prices, promises of bigger and better in the near future, a catchy slogan or jingle...

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Frisbee Kitchen & Bath and Retailer Web Services: A Success Story

Jan. 2015

Just like in your business, the most important part of Frisbee's business is the customer. They want their customers to know they respond to what the customers are looking for. So, when customers began asking about being able to shop the Frisbee inventory on line and from their mobile devices, they knew it was time to take the leap and move in that direction.

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Greeting an In-Store Customer -vs- Replying to an Online Request: Are they the same?

Jan. 2015

How long would you let someone shop in your store without saying "Hello" to them or greeting them in some way...15 minutes, 45 minutes, 2 hours, 4 hours?

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RWS & Speed Queen Partner on Special Offers for the End Consumer.

Oct. 2014

Beginning October 1, 2014 Retailer Web Services has integrated completely automated Speed Queen promotional material across our industry leading network of retailer websites, WebFronts™.

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Black Friday is Around the Corner! Are you ready?

Sept. 2014

In 2013 Thanksgiving and Black Friday online sales were up over 18.5% from 2012 and this important holiday's mobile traffic grew over 34% that same year. In addition, Thanksgiving and Black Friday mobile sales reached 21.8% during 2013, an increase of almost 43% in just one year.

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Blu Bathworks MAP Prices Will Display in WebFronts™ Beginning July 15th:

July 2014

We are so excited to announce that Blu Bathworks MAP prices will be available in WebFronts™ beginning Tuesday, July 15th. You can view them in the MAP column where you edit prices and which products appear on your WebFront™.

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Amazon, Google, and Apple Know What Your Customers Want...

June 2014

Do You? Your customers want to use technology in general, and smart phones in particular, as an integral part of their shopping experience. They do this at home, at work and yes, even in retail stores.

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